FAQ
FAQ
ARE these AUTHENTIC & 100% REAL?
We create blends inspired by brand fragrances, upholding the same high quality standards, in order to bring our customers an affordable alternative to their favorite designer perfumes. We are in no way affiliated with the mentioned brands.
What are your concentrations of fragrances?
All our bottles are Extrait de Parfum. they are designed to be very long lasting, just like designer fragrances, in some cases even longer, depending on the composition.
What is Extrait De Parfum or Pure Perfume?
Extrait De Parfum or just Perfume is the strongest concentration of perfume you can purchase. Perfumes generally tend to contain 15% to 40% of perfume oils and tend to last a lot longer than Eau De Parfums and much longer than Eau De Toilette’s and Eau De Cologne’s.
How Are Your Products So Affordable?
By eliminating unnecessary packaging, advertising and prestige pricing that designer brands do, we managed to focus all our efforts on the quality of the fragrance and on delivering the exact same luxury scent, for a fraction of the price.
What type of bottles are you using?
Our Bottles :
2 ml / 0.06 oz Vial plastic sample Spray
15 ml / 0.50 oz Glass Atomizer Spray Refillable
30 ml / 1 oz Glass Atomizer Spray Refillable
To assure you that you get the exact amount listed for each bottle, we use measuring devices so that each bottle is filled the exact amount. Please note, there is air space left at the top of the bottles which is important for pressurization in atomizers. Air space does not mean you received less than the amount listed.
Do you Ship Internationally?
We ship worldwide. Please refer to our Shipping & Delivery Policy for more information.
HOW LONG DOES SHIPPING TAKE For USA Ordes ?
Shipping typically takes between 5-7 business days. We can’t completely guarantee the exact amount of time, as sometimes the postal service has delays that we can’t control.
HOW CAN I TRACK MY ORDER?
You can view all your order information including your tracking info within your account. Simply login to your account, view all your orders, go into the order and the tracking will be associated with the order.
CAN I CANCEL AN ORDER?
Yes, if the order has not been shipped out, you can cancel the order.
If the order has already shipped yet you requested a cancellation before the shipping date & time, we will accept the return of the unopened/original package, however we will not pay the return shipping cost. The cost to return an order that was cancelled will be your responsibility. Once we receive the cancelled order back in stock, we will check it out and then refund you.
Are Returns Free?
By placing an order From us , you are responsible for the cost of return shipping back to us . Please refer to our return policy here for futher information on how to return your package.
Can I exchange a perfume?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@usainspiredfragrances.com
How should I store my perfume?
It is recommended to keep perfumes away from direct heat or light and avoid subjecting them to drastic changes in temperature.
WHAT DO I DO IF I RECEIVED MY ORDER AND THE ITEM(S) ARE DAMAGED?
If you receive a damaged product in the mail, don’t worry- we will issue you a replacement!Please email us with the details and attach a picture of the product as you received it. *Replacements will only be issued with a picture of the damage provided*
CAN I REQUEST A FRAGRANCE IF YOU DO NOT HAVE IT?
YES- LET US KNOW! Via Email info@usainspiredfragrances.com
